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Practice Management
Tools and Resources
We know you can never find the time to create useful,
nice-looking forms. Use ours. Download these forms and use and
change them as you see fit.
For Patients
Advance
Beneficiary Notice This form was created by the Centers
for Medicare and Medicaid Services (formerly the Health Care Financing
Administration) for your use. For more information, visit http://www.hcfa.gov/medlearn/refabn.htm.
Advance
Beneficiary Notice – Lab Work This is similar to the
general notice above, but is specifically for laboratory work.
Again, this form comes directly from the Center for Medicare and
Medicaid Services. Access its Web site for more information.
Assignment
of Benefits Patient agrees to forward insurance or
other third-party payment to practice should practice refuse assignment
of benefits.
Assignment
of Benefits -- Spanish
Closing
Practice – Letter to Patients If you are closing your
practice, you need to let patients know and advise them to find
another physician. Here is a letter you can use to get the job
done.
Consent
to Treat Authorization for a practice to treat a patient by
the parent or legal guardian.
Consent
to Treat – Spanish
HIPAA:
Authorization for Use of Protected Health Information The
Health Insurance Portability and Accountability Act requires authorization
from patients for the release of protected health information
for uses other than treatment, payment or health care operations.
Here's a sample form for this purpose. Provided by Rachel Glitz,
Paul Smith, and Becky Williams of Davis Wright Tremaine, LLP.
HIPAA:
Notice of Privacy Practices Straight from the HIPAA regulation,
here is an outline to follow as you create your Notice of Privacy
Practices.
Medication
Chart Instead of having patients carry all their medications
to every visit, ask them to bring in this simple chart. It's a
more efficient way to check for counterindications. You can even
give patients a digital copy by saving it to a disk or e-mailing
a copy. That makes it easy for patients to update it.
Patient
Information Form Collect basic information such as address,
birth date, phone number, etc.
Patient
Information Form – Spanish
Patient
Satisfaction Survey An easy way to find out what patients
think of your practice – and where you need to improve.
Patient
Satisfaction Survey – Spanish
Records
Release Form Patient agrees to allow practice to release
health information as necessary to referring physicians and to
provide pertinent information to payers.
Records
Release Form – Spanish
For Internal Use
Business
Associate Agreement: HIPAA The Health Insurance Portability
and Accountability Act requires physicians to have their business
associates -- claims processors or third-party billers, for example
– agree to protect private patient data. Here's a sample
form to use for this purpose. Forms provided by law firm Davis
Wright Tremaine, LLP.
Business
Manager Evaluation Form Consider this template for
annual or quarterly reviews of the performance of business managers
in your practice. Of course, make sure your review reflects goals
set at the beginning of the year or in a job description.
Chart
Preview Checklist Prepare well for visits so no one
– including the patient -- has to wait. When you pull a
chart for a pending visit, clip this preview form onto it. Pass
it to the administrative and clinical areas to track what you
need to capture during the visit – copayment, account balance,
a copy of the insurance card – and prior to the visit –
like lab test results ordered during the previous visit.
Confidentiality
Agreement Ask staff to sign this agreement, showing
that they understand the need to protect patient confidentiality.
Consultation
Request Tell other physicians what you want and how
you'd like to hear about what happened with your patient.
New
Practice Start-up Checklist Opening a new practice?
Here are some of the things you will need to get done before the
doors open.
Physician
Evaluation Form You give annual reviews to staff, why not
to physicians? This form gives physicians feedback about their
clinical quality, bedside manner, and ability to work with others.
Referral
Form Smooth patient referrals – and your relationship
with specialists – with this easy form.
Sign-in
Form Placing a sign-in sheet on the reception desk
makes the reception process less friendly. Instead, try asking
patients to fill out this slip -- and do the necessary paperwork
immediately.
Staff
Performance Review A sample review form for staff performance.
Staff
Workload Benchmarks General benchmarks on productivity
for front and back office staff. Use these to evaluate the current
performance of your staff and establish workload expectations.
Surgery
Scheduling Form Make sure you know everything you need
to know.
Telephone
Message/Triage Form Get the message right the first
time. Use this form to make sure all the information is covered.
Test
Tracking Workflow Sheet Make
sure the tests you ordered get done, that you get the results
and that the patients knows if anything is wrong. Print this form
on carbon paper to create two copies: Send one copy to the lab.
Keep the other in the office, but don't file it until the results
come back and the patient is notified. If the form is still sitting
out a month after the test was ordered, you'll know to follow-up.
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